Terms and Conditions

Welcome to Garoka.

By accessing or using this website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

About Garoka

Garoka is an online platform offering fresh vegetables, fruits, dry fruits, pulses, Himalayan specialties, and related agricultural products.

By using this website, you agree to comply with these terms.

Product Information

We strive to provide accurate descriptions, images, pricing, and availability information.

However:

  • Product appearance may vary naturally.
  • Sizes, colors, shapes, and weights may differ between harvests.
  • Seasonal availability may affect stock and delivery timelines.

Agricultural products are naturally variable and may not always appear identical to website images.

Pricing

All prices displayed on the website are in Indian Rupees (INR).

Garoka reserves the right to modify pricing without prior notice.

Any applicable taxes and delivery charges will be displayed during checkout, where applicable.

Orders

We reserve the right to:

  • Accept or reject orders
  • Limit quantities
  • Cancel orders due to stock availability, pricing errors, or operational reasons

Customers will be notified if an order cannot be fulfilled.

Delivery

Delivery timelines are estimates and may vary due to:

  • Weather conditions
  • Seasonal harvesting schedules
  • Transportation delays
  • Operational factors beyond our control

Garoka is not liable for delays caused by third-party logistics providers.

Fresh Produce Disclaimer

Fresh fruits and vegetables are perishable products.

Natural variations in:

  • Shape
  • Color
  • Size
  • Ripeness
  • Appearance

are normal and should not be considered defects.

Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Customers are encouraged to review the Refund Policy before placing an order.

User Responsibilities

By using the website, you agree:

  • To provide accurate information
  • Not to misuse the website
  • Not to engage in fraudulent activities
  • Not to interfere with website functionality

Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Graphics
  • Product descriptions

is the property of Garoka unless otherwise stated.

Unauthorized reproduction or distribution is prohibited.

Limitation of Liability

To the maximum extent permitted by law, Garoka shall not be liable for:

  • Indirect damages
  • Consequential losses
  • Delivery delays beyond reasonable control
  • Product misuse after delivery

Changes to Terms

Garoka reserves the right to modify these Terms & Conditions at any time.

Updated versions will be published on this page.